Service is fast but I was sent a used card. Livechat said it would take at most 5 business days to resolve this issue, that is if they can prove that the issue is on their side.
I literally have no other ways to prove that the problem isn't on my end aside from the short time it took for me to receive the card and report that it's already been taken.
This is the first time this happened to me on this website. UNBELIEVABLE.